The corona virus has affected us all.
Nevertheless, we try to ensure that our online auctions continue to run as smoothly and securely as usual. However, we cannot exclude restrictions and delays. Your health is our highest priority.
Online auctions keep going
All auctions on surplex.com remain online. You can view all items, place bids and win. Once you have reached the hammer price, the item is yours. Surplex organizes dismantling, customs clearance and, by your request, also transport, without you having to appear personally on site.
Delays in dismantling and transport?
Our logistics team in eleven European countries strictly follows the local regulations. Therefore, dismantling and transport may be delayed in some countries. In such case you will be immediately informed.
The situation in Italy and Spain
Unfortunately, Italy and Spain are the countries most affected by the crisis. Our Italian and Spanish employees are monitoring the developments closely and are in constant contact with our local partners. We are doing our best to ensure a smooth logistics process for you. However, delays may occur in individual cases due to sudden changes.
Our precautionary measures for on-site inspections
1) We limit the number of visitors who may be on site at a specific date
2) We ask all visitors to keep at least 1.5 meters distance from each other
What can each of us do?
Please always follow the worlds rules:
- Keep a distance
- No handshaking
- Coughing and sneezing in the elbow
- Wash your hands frequently with soap and water
Our 200 employees around Europe are working hard to continue offering you the service you expect also this difficult situation. This makes us proud. In case of important changes, we will inform you immediately. Together we will get through this crisis.
Thank you for your trust!
Michael Werker and Uli Stalter
Surplex GmbH - Managing Directors