Accessibility
Surplex Accessibility Statement
Last updated: 25 June 2025
Applies to: www.surplex.com
🔹 Introduction to Accessibility
At Surplex, accessibility is a core part of how we serve our customers. It reflects our dedication to inclusivity and compliance. We strive to make our website easy to use for everyone, offering a reliable and modern digital experience that’s clear, intuitive, and open to all.
🔹 Commitment to Accessibility
We are committed to making our website accessible to everyone , regardless of ability or technology. We strive to meet the requirements of the European Accessibility Act (EAA) and follow the Web Content Accessibility Guidelines (WCAG) 2.1 aiming for Level AA compliance.
🔹 Compliance Status
This website is partially compliant with WCAG 2.1 Level AA due to the issues identified during our latest audit.
🔹 Known Accessibility Limitations
Based on automated testing (axe-core), we have identified the following issues:
Text alternatives: Some images are missing alt attributes or use redundant alternative text.
Contrast ratio: Several text elements do not meet minimum contrast guidelines.
Heading structure: Pages may skip heading levels or lack a single clear starting heading.
Page titles: Not all pages contain a unique, descriptive title.
Link purpose: Some links and buttons are missing accessible names.
Focus indicator: Scrollable regions are not consistently focusable with visible styling.
Keyboard navigation: Some interactive components are improperly nested, affecting navigation.
Language declared: Some pages do not declare a valid
langattribute.Screen reader support: Various ARIA and structural issues impact compatibility with assistive tech.
Live content updates: Duplicate or improperly structured ARIA landmarks may affect how dynamic content is announced.
Accessibility statement: This current statement is being finalized and will be made public on our site.
🔹 Preparation of this Statement
This statement was prepared on 25 June 2025, based on automated axe-core audits and internal testing.
It will be reviewed and updated every 6 months.
🔹 Feedback and Support
If you encounter accessibility issues or need any part of this website in an alternative format, please contact us at:
We aim to respond within 3 business days, and do our best to assist you.
🔹 Enforcement Procedure
If you are unsatisfied with our response, you may contact the relevant enforcement body in Germany:
Federal Government Commissioner for Matters relating to Persons with Disabilities
