In order to receive an invoice with 0% VAT, in addition to a valid VAT ID number, documents for the tax offices (delivery receipts) in the respective countries are also required.
In the following countries, a deposit in the amount of the respective VAT is currently required:
Poland, United Kingdom, Slovakia, Belgium, Austria, Czech Republic, Romania, Hungary, Slovenia, Finland, Sweden as well as Croatia.
For buyers from outside the EU, it is only necessary to provide proof of the correct closed export documents.
For all other sales, a fully completed CMR document, the transport invoice from an independent transport company and proof of payment of the transport invoice are required for the refund of the deposit.
Furthermore, if Surplex carries out the transport of the goods, only the CMR document is required for the refund of the deposit.
Depending on the requirements of the country from which the goods are sold, the CMR document is also sometimes required by post with original signature and stamp.
After successful verification of the documents, the deposit will be refunded or, at the customer's request, held in the customer's account for future purchases.